STORE MANAGER SOFIA

SOFIA

Position: Store manager Sofia

We are looking for a Store manager, who will directly manage sale assistants and will be responsible for the success of our B&M store in Prague. B&M retail department is becoming more and more important for our company. We need an experienced manager who will understand our market and will have a vision of growth.

 

Footshop is unique retail concept combining exclusive products, in-store events, passion for products and cooperation with local creative people and artists. Each our store has a dedicated space for gallery and interior design supporting event organisation. In Prague, we are part of Vnitroblock, space well-known for good coffee, events and strong connection with local subcultures.

 

We are strategic partner for most of sneaker brands and an exclusive seller of brands Y-3, adidas x Raf Simons, adidas x Alexander Wang, Vault by Vans, A.P.C., YEEZY, adidas Consortium and we also produce our own products in cooperation with Laformela, Life is Porno, Petra Ptackova, etc.

Responsibilities:

  • Take full ownership of the store and its commercial success
  • Leadership (target set up, action plans, feedback) and development (KPI´s, customer service, product knowledge) of a store team
  • Observation of customer service and feedback to team members
  • Lead service by example, maximizing the amount of time spent selling and leading team members on the sales floor
  • Flawless execution of internal processes 
  • Recruitment of store staff 
  • Effective shifts planning
  • Managing daily activities and shifts in store
  • Improving customer and supplier satisfaction and WOW effect
  • Maximization of our revenues by improving KPI´s (conversion rate, average transaction value, unit per transaction) and active sale support
  • Proactive communication regarding understock/overstock situations 
  • Proposals of product replenishment   
  • Smooth execution of local events and marketing activities in store in cooperation with event/brand coordinator
  • Improving quality of product and campaign presentation in cooperation with visual merchandiser
Day-to-day activities:
  • Working with reports (Google Drive spreadsheets) and data (Tableau)
  • Supervising and guiding staff towards maximum performance
  • Plan and oversee in-store promotional events or displays
  • Searching for new employees and hiring them
  • Organising team teambuilding and improvement workshops for sale assistants
Requirements:
  • Proactive and positive attitude
  • Strong pro-customer approach – customer always on first place
  • Proven experience as a retail manager or in other managerial position
  • Proven history of successful training of employees in a variety of departments
  • Outstanding communication and interpersonal abilities
  • Analytical mind and familiarity with data analysis principles
  • Interest in streetwear and sneakers
  • Fluent in English
  • Microsoft excel knowledge
Tools:
  • Google Drive, Excel
  • Internal Cash desk and WMS system
KPIs of Store manager:
  • Revenue, Operating ve profit
  • Customer Satisfaction
  • Conversion Rate, Units per Transaction, Average TransactionOrder Value

Our Values:

Be humble      |      Think B.I.G.      |      Stay real      |      No bullshit

I WANT TO BE PART OF THIS!